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Handholding Artisans from Craft to Customer

Sahayog by Tisser – Supporting Handmade Indian Artisans & Rural Communities

An integrated initiative to empower artisans through digital platforms, streamlined logistics, and retail visibility.
From e-commerce access to shelf placement, it supports artisans at every step of the value chain.

Trusted by Bharat ke Artisans

Tisser Initiatives for Artisans of India

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BHARAT KE KALAKAR

Your Story & Brand Media

This initiative focuses on telling the story behind your craft. Every artisan has a unique journey, tradition, and skill. Through Bharat ke Kalakaar, we help you showcase your story to the world through videos, photos, interviews, and social media.

What you get:

  • A brand identity for your work
  • Photoshoots and storytelling content
  • Presence on social media and digital platforms

We help buyers connect with not just the product – but the maker behind it.

stays relevant, appealing, and ready for the market.

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BHARAT NEXT

Your Products & Catalogue

Bharat Next is a digital catalogue and marketplace created specially for artisans. Here, your products will be displayed beautifully and made available for buyers across India and globally.

What you get:

  • A dedicated online catalogue for your products
  • Support in pricing, display, and descriptions
  • Access to bulk and retail buyers

We take your craft from the workshop to the buyer’s hands – with ease.

NIRMITI

Market Research & Design

Craft thrives when it meets market needs. Nirmiti helps artisans align their creations with current trends through research, design support, and product development. We assess your craft, identify opportunities, and co-create collections that balance tradition with modern demand.

What you get:

  • Market research and insights on trends
  • Guidance on product design & development
  • Curated product line-ups for buyers

With Nirmiti, your craft stays relevant, appealing, and ready for the market.

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SUKHAST

Supply Chain & Logistics

You focus on your art, and we’ll take care of the logistics. Sukhast ensures that your products are packed, stored, and delivered safely and on time.

What you get:

  • Help with packaging and labeling
  • Warehousing support
  • Courier and delivery services across India

This reduces your burden and builds trust with customers through timely delivery.

SUTRADHAR

Marketing & Sales

Sutradhar connects your products to customers through physical stores, exhibitions, and marketing channels. We work to increase your product’s visibility and boost your sales.

What you get:

  • Display space in Tisser outlets
  • Participation in events and fairs
  • Promotions through advertising and outreach

With the right push, your handmade work can reach more people and earn better value.

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FAQ

What is Sahayog?

Sahayog is a support program by Tisser India to help artisans grow their business.

Through Sahayog, artisans get help in branding, selling, logistics, and training.

It includes four main initiatives:

  • BHARAT KE KALAKAR – Telling your story
  • BHARAT NEXT – Showing and selling your products
  • NIRMITI - Market Research & Design
  • SUKHAST – Managing delivery and logistics
  • SUTRADHAR – Promoting your work in stores and exhibitions
Who can join Sahayog?
Any artisan or handmade product maker in India – whether working alone or in a group – can join. You must make authentic handmade items.
What kind of products accepted?
Handmade products like textiles, bags, diaries, craft items, rakhi, home décor, and more are welcome. The items should be made by hand and reflect traditional or local skills.
How do I register?
Handmade products like textiles, bags, diaries, craft items, rakhi, home décor, and more are welcome. The items should be made by hand and reflect traditional or local skills.
What documents are needed?

Basic details like Nam, Phone Number, products details

A few samples or photos of your handmade products

Bank details for payment (optional at first

Who handles the delivery?
Tisser’s logistics service, Sukhast, manages all deliveries. Once your product is ready, our team picks it up, packs it, and sends it to the customer.
Do I need to arrange packaging?

If possible, pack the item safely. But don’t worry – Tisser provides packaging support and guidelines to ensure your product reaches safely.

How long does it take to deliver?

Once picked up, products are usually delivered in 5–10 working days, depending on the location.


How do I receive payment?
After your product is sold and delivered, the payment is transferred to your registered bank account. We’ll inform you through SMS or WhatsApp.
When will I get paid?
Payments are made within 7–10 working days after the sale is completed and return period is over.
Is it safe to provide my details online www.tisserindia.com?
Yes. Tisser uses secure systems to store your details. Your personal information is kept private and never shared without your permission.
What if a customer returns my product?
If the product is returned in good condition, we will send it back to you or use it again for future sale – based on your choice.
How long will it take to get a refund?
If any amount needs to be refunded to the customer, it usually takes 5–7 working days after we receive the product.

1. What is Sukhast?

Sukhast is a digital transformation platform jointly developed by Tisser India and Bharatrath. It empowers India’s artisans, micro-entrepreneurs, and Self-Help Groups (SHGs) with integrated tools for e-commerce, POS billing, inventory management, logistics, B2B sales, and analytics—enabling them to build scalable, sustainable businesses.

2. Who can use Sukhast?

Sukhast is designed for artisans, weavers, women entrepreneurs, and SHGs across India. It currently supports over 5,000 female artisans across 10 clusters in 7 states, helping them showcase and sell over 100+ handmade products.

3. What services does Sukhast offer?

Sukhast offers a complete suite of services including:
No-code e-commerce platform
POS billing & GST accounting
Inventory & supply chain management (ERP)
B2B wholesale channels
Exhibition & event support
Retail shelf placement via Tisser’s network
Performance analytics & reporting

4. How can an artisan join Sukhast??

Artisans and SHGs can join Sukhast at any stage of their production or sales journey—whether it's design, sourcing, manufacturing, or distribution. To get started, they can click on “Start Now” or “Take Tour” on the website or reach out via the contact details provided.

5. What is the mission of Sukhast??

Sukhast’s mission is to digitally empower one million artisans by giving them access to enterprise-level tools and visibility across online and offline markets—ensuring their products reach wider audiences across India and globally.

Register Here

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